Case Manager Resume Sample

A Case Manager is organized, dedicated and passionate about serving those communities that are underserved. You have specific qualities like patience and empathy that make you an ideal candidate for the role, and your resume should reflect your relevant skills and experiences in a clear and comprehensive way. Use the following sample to write an effective Case Manager resume to secure future employment.

Glenn Gardiner



Nashville, TN(555) 817-2081Glenn.Gardiner@email.com

Professional Summary

State-licensed Case Manager with over seven years of experience in social work who is dedicated and passionate about helping those in need seeks to give a voice to those who are underserved in the Case Manager position at ACME Services.

Skills

  • Communication

  • Empathy

  • Conflict resolution

  • Organization

  • Problem-solving

Work History

  • Review children's case files prior to first meetings in order to best prepare for a productive first meeting.

  • Speak with children and their parents or guardians in order to better assess the child's mental and emotional state.

  • Assess the child's current living situation to identify areas that may be contributing to discomfort, duress or other negative influences on the child's life.

  • Propose treatment plans with the goal of improving the child's overall well-being and happiness.

  • Admitted new clients and performed intake interviews in order to determine their needs, using a welcoming demeanor to put clients at ease.

  • Set treatment plans for clients, including creating schedules, coordinating with service providers and helping to acquire any resources needed to complete the plan. Spoke with clients at regularly scheduled intervals to check on the status of the plans and ensure they were being followed.

  • Maintained detailed records on all clients, including logs of all events as well as any additional notes about the client or their treatment programs.

  • Performed regular evaluations with clients in order to track progress and identify any necessary changes to or removals from treatment programs.

  • Held meetings with clients and offered guidance on services available that could be of use in the client's life.

  • Provided support to families in need, including providing referrals to agencies and services that could provide further assistance beyond the means of the FSSW.

  • Monitored dynamics in client families and identified warning signs for potential abuse or self harm and reported all potential incidents to the appropriate authorities.

  • Encouraged clients to begin participation in activities that could have a positive effect on their overall happiness and well-being and checked in regularly to help them maintain their participation.

  • Held meetings with clients and offered guidance on services available that could be of use in the client's life.

  • Provided support to families in need, including providing referrals to agencies and services that could provide further assistance beyond the means of the FSSW.

  • Monitored dynamics in client families and identified warning signs for potential abuse or self harm and reported all potential incidents to the appropriate authorities.

  • Encouraged clients to begin participation in activities that could have a positive effect on their overall happiness and well-being and checked in regularly to help them maintain their participation.

Education

Additional Information

  • Commission for Case Manager Certification

  • American Case Management Association