Receptionist Resume Sample

A Receptionist is often the first impression a company gives, with either a face-to-face or phone greeting. Receptionist duties often extend into Office Management or Administrative Assistant responsibilities as well, so demonstrating your ability to juggle multiple tasks and stay organized are also very important components of your resume. Review our Receptionist resume sample to see how you can make your warm personality and strong office management skills shine.

Elmer Patterson



Tampa, FL(555) 983-1241Elmer.Patterson@email.com

Professional Summary

Hard-working graduate seeking a receptionist position where I can apply my customer service, administrative support and organizational expertise.

Skills

  • Demonstrated ability to maintain a positive attitude while working under pressure.

  • Excellent written and verbal communication skills, including strong phone skills.

  • Advanced experience with Microsoft Office and intermediate experience with Quickbooks.

  • Strong problem-solving, organizational skills and interpersonal skills that contribute well to a team environment.

  • Proven ability to work on multiple projects simultaneously.

Work History

  • Greet patients, sign them in for appointments, explain all necessary forms and check to ensure the forms are completed before their appointment.

  • Call insurance companies to verify eligibility and benefits and explain to patients what is covered under their policy prior to treatment.

  • Assist with checkout, processing payments and ensuring patients take all of the products that the dentist recommends for them.

  • Monitor the office and dental supply inventories, anticipating when items will run out and ordering new supplies as necessary.

  • Greeted clients, notified the staff member of their arrival, transferred calls and asked basic screening questions to direct clients to the right person.

  • Made phone calls confirming upcoming appointments and prepared questionnaires for new clients to complete upon arrival.

  • Distributed the mail on a daily basis and made sure appointments and court appearances were on the calendar.

  • Processed client payments at checkout and scheduled follow-up appointments with the appropriate staff member.

  • Warmly greeted prospective students and their families to the Welcome Center and escorted them to their appointments.

  • Learned the history of the school and campus tour script and conducted campus tours with prospective students and their families as necessary.

  • Answered phones, transferred calls and scheduled campus tours with admissions counselors.

  • Assisted with projects, filing papers and data entry and restocked water, coffee and other supplies as necessary.

  • Warmly greeted prospective students and their families to the Welcome Center and escorted them to their appointments.

  • Learned the history of the school and campus tour script and conducted campus tours with prospective students and their families as necessary.

  • Answered phones, transferred calls and scheduled campus tours with admissions counselors.

  • Assisted with projects, filing papers and data entry and restocked water, coffee and other supplies as necessary.

Education

Additional Information

  • Languages: English and Spanish

  • I am an active member of the planning committee for the annual Feeding Children Gala.

  • I have a strong passion for travel and have maintained a personal blog for two years, where I share local travel tips for visitors to the state of Florida.