Supervisor Resume Sample

As you review the Supervisor job openings available to you, look at the job postings closely to determine what keywords and elements to include in your resume to help you land an interview. At a minimum, include a clear objective statement, relevant work experience highlighted by action verbs, necessary skills for the job that you possess and your education.

Rachael Mendez



Pittsburgh, Pennsylvania(555) 983-1316Rachael.Mendez@email.com

Professional Summary

Experienced Supervisor with multi-dimensional expertise in the supervisory arena and a proven ability to manage large teams in different environments with positive outcomes seeks a position as a Manager or Supervisor at ACME Corp.

Skills

  • Active listener with ability to bridge an organization’s needs with those of the consumer

  • Proven verbal and written communication skills

  • Advanced experience with Microsoft Office suite

  • Proven ability to work well in stressful and high-volume situations

Work History

  • Manage a team of four Supervisors, five leads, 10 front desk employees, and a 10-person house cleaning and maintenance crew

  • Supervise and monitor all booking arrangements for an average of 50 bookings per day

  • Implement conflict resolution tactics to deal with any guest concerns or issues

  • Utilize social media marketing platforms to increase Q2 bookings by 10% compared to last year’s Q2 bookings

  • Assisted front-desk service employees when checking in guests

  • Trained new front desk staff on proper guest check-in and out policies and procedures

  • Supervised a team of five employees when Supervisor or Manager was not present

  • Initiated a customer service evaluation checklist to better monitor guest concerns, areas for improvement and compliments

  • Opened and closed the front of the restaurant, including checking in and out wait staff and handling the cash drawers

  • Supervised a team of 15 Servers, two Bartenders, and two food runners per shift

  • Responded to online reviews—both positive and negative—within 24 to 48 hours of the posting to thank the reviewer or implement damage control for unhappy customers

  • Created schedule for front-of-house staff

  • Opened and closed the front of the restaurant, including checking in and out wait staff and handling the cash drawers

  • Supervised a team of 15 Servers, two Bartenders, and two food runners per shift

  • Responded to online reviews—both positive and negative—within 24 to 48 hours of the posting to thank the reviewer or implement damage control for unhappy customers

  • Created schedule for front-of-house staff

Education

Additional Information

  • Active member of the food charity Give to the Children

  • A passion for writing and storytelling