Waitress Resume Sample

When writing a resume for a Waitress position, you'll want to emphasize experiences in the food service and hospitality industry. This means highlighting specific accomplishments and routines that demonstrate your exceptional customer service, reliability and fast performance.

Rachael Mendez



Kalispell , Montana555-983-1276Rachael.Mendez@email.com

Professional Summary

Experienced Waitress seeking an opportunity to serve in a fast-paced, client-centric, formal dining environment.

Skills

  • Customer service

  • Communication

  • Self-driven

  • Management

  • Physical stamina

Work History

  • Present the drink menu to each guest and properly serve any beverages they order to begin their evening, using proper wine etiquette as required.

  • Offer the nightly special and knowledgeably present the dinner menu, which changes weekly, before taking each guest's order and noting specific preparatory requests and substitutions.

  • Keep an eye on tables to promptly refill drinks while finding times to politely approach to ask about additional needs while being mindful to not disrupt customer conversation.

  • Promptly respond to any concerns or complaints throughout dinner service and work to remedy any aspects that guests find less than satisfactory.

  • Alternated between the duties of Hostess and Waitress, depending on need.

  • Waited on parties of up to 75 people during large events, serving a full course meal from hors d'oeuvres through to dessert and cocktail hour.

  • Assisted in managing the restaurant and directing other staff on nights when the Manager was needed elsewhere.

  • Took initiative and always sought out ways to help servers with their nightly duties by taking empty plates, wiping tables, refilling glasses and assisting with checking in on guests to ensure they had the best experience possible.

  • Waited tables at the bustling estate, which functioned as a resort property with the restaurant offering breakfast, lunch, dinner and drink services, serving up to 800 plates per day.

  • Assisted with setting up and taking down tables and chairs each evening while also helping lay out specialty items such as centerpieces during events.

  • Verified that each guest was having a positive experience throughout the night and promptly brought any issues or concerns to the attention of management or the kitchen staff for resolution.

  • Assisted with assembling and delivering picnic boxes, which could be requested by guests the night before and brought to their room in the morning so they could bring breakfast and/or lunch out with them on their excursions.

  • Waited tables at the bustling estate, which functioned as a resort property with the restaurant offering breakfast, lunch, dinner and drink services, serving up to 800 plates per day.

  • Assisted with setting up and taking down tables and chairs each evening while also helping lay out specialty items such as centerpieces during events.

  • Verified that each guest was having a positive experience throughout the night and promptly brought any issues or concerns to the attention of management or the kitchen staff for resolution.

  • Assisted with assembling and delivering picnic boxes, which could be requested by guests the night before and brought to their room in the morning so they could bring breakfast and/or lunch out with them on their excursions.

Education

Additional Information

  • Board Member of The Restaurateur Association of the Inland Northwest

  • Volunteer and advocate for the Montana Food Bank